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If you have an emergency, please dial 911.

We accept Walk Ins
Have Evening and Weekend Hours
Schedule Same Day Appointments

Schedule an Appointment or Call an Office in Northern Kentucky:

Dial: 859-655-6100

To schedule an appointment, Press 1.
To reach an office for other questions, Press 2.
Then select select your desired location:

Dental, Press 1
Florence, Press 2
Covington, Press 3
Bellevue, Press 4
School-Based, Press 7
Behavioral Health, Press 8

Schedule an Appointment or Call an Office in Lexington

Dial: 859-881-4288

To schedule an appointment, Press 1

Schedule an Appointment or Call an Office in Nicholasville or Owenton

Dial: 1-844-655-6100

To schedule an appointment, Press 1

For the Billing Department

Dial 859-655-6100, then Press 3 for the Billing Department

Sick After Office Hours?

Sick After Office Hours?

The team at HealthPoint Family Care understands that you and your child do not always get sick when our office is open. A provider is on-call after hours to answer your questions if needed when the office is not open. Here are some helpful tips for when we suggest that you should call the office at (859) 655-6100.

Fever

Call the provider if:

  • Your infant under 3 months of age has a rectal temperature over 100.4 degrees
  • Your infant between 3 & 6 months old has a rectal temperature over 101 degrees
  • Your infant between 7 & 12 months old has a rectal temperature over 103 degrees
  • Any time older children or adults look seriously ill and have a fever

Vomiting and/or Diarrhea

Call the provider if you or your child:

  • Look dehydrated and have signs of dry mouth, sunken eyes or vomiting green bile
  • Has projectile vomiting
  • Has abdominal (belly) pain with vomiting
  • Vomiting bloody or dark black fluids

Coughing

Call the provider if you or your child:

  • Has cough that continues to worsen
  • Has a fever, wheezing, or difficulty breathing
  • Has a history or Asthma or COPD and albuterol treatments are not helping
  • Is coughing up blood

Rashes

Call the provider if you or your child:

  • Has a fever with the rash
  • Has a purplish rash that does not turn white (blanch) when you press on it

Situations that need IMMEDIATE medical attention rather than calling your HealthPoint Provider after hours:

  • Severe pain (especially in abdomen, head, or chest)
  • Severe headache (especially with a fever and/or stiff neck)
  • Seizures
  • Testicular pain
  • Head injuries with loss of consciousness or altered mental state
  • Cuts that spread open or won’t stop bleeding
  • Severe allergic reactions that affects breathing or ability to swallow
  • Ingestions (swallowing or putting things in the mouth) such as cleaning products, plants, medications that are not prescribed for the patient). CALL POISON CONTROL in Kentucky 1-800-722-5725 or 1-800-222-1222 or Ohio 1-513-636-5111
  • Extensive burns
  • Psychosocial emergencies like sexual assault, child abuse, domestic violence, or threats of suicide
  • Painful urination with fever

Enfermo Fuera de Horario?

El equipo de Health Point Family Care entiende que usted y su hijo no siempre se enfermaan en regulars “Horas de negocio.” Un proveedor esta listo para tomar llamadas y responder sus preguntas despues de horas de negocio. Aqui esta una guia para ayudarle a saber cuando debe llamar a nuestra oficina al (859) 655-6100:

Fiebre

Llame su proveedor si:

  • Su bebe menor de 3 meses de edad tiene una temperature rectal mas de 100.4 grados
  • Su bebe entre 3 a 6 meses de edad tiene una temperature rectal mas de 101 grados
  • Su bebe de 7 a 12 meses de edad tiene una temperature mas de 103 grados
  • En cualquier tiempo que niños mayores y adultos se ven seriamente enfermos y tienen fiebre

Vomito y/o Diarrea

Llame su proveedor si usted o su hijo:

  • Se ve deshidratado y tener síntomas de boca seca, ojos hundidos o vómitos de bilis verde
  • Tiene vómitos explosives
  • Tiene dolor abdominal con vómito
  • Vómitos con sander o fluidos negro oscuro

Tos

Llame su proveedor si usted o su hijo:

  • Tiene tos que continúa empeorando
  • Tiene fiebre, sibilancias, o dificultad para respirar
  • Tiene una historia o asma o EPOC y albuterol tratamientos no ayudan
  • Esta tosiendo sangre

Sarpullido

Llame su proveedor si usted o su hijo:

  •  Tiene fiebre con la sarpullido
  • Tiene un sarpullido morado que no se pone blanco cuando lo oprimes

Situacíones que necesitan atención médica INMEDIATO en debes de llamar a Health Point despues de horas negogio:

  • Dolor grave (especialmente en el abdomen, caveza, o pecho)
  • Dolor de cabeza intenso (especialmente con fiebre o tiezo el cuello)
  • Convulsiones
  • Dolor testicular
  • Lesiones en la cabeza con la pérdida de la conciencia o alterado el estando mental
  • Cortadas que se abren y no dejan de sangrar
  • Reacción alérgica grave que afecta su respiracion o capacidad de tragar
  • Ingestiones (tragando o ponerse algo en la boca) such como productos de limpiesa, plantas, medicasionesque no son recomendadas para el pasiente ). LLAME AL CENTRO DE TOXICOLOGIA En Kentucky 1-800-722-5725 o 1-800-222-1222 o Ohio 1-513-636-5111
  • Quemaduras extensas
  • Emergencias psicosociales como asalto sexual, abuso infantil, violencia doméstica, o amenazas de suicidio)
  • Dolor al orinar, con fiebre
Send Us A Non Health Related Messages
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    For scheduling or health related questions, please call your office location or use our patient portal.
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Administration Office

To reach our corporate office, call 859-655-6100 then:

Press 3 for the Billing Department
Press 5 for Administration
For Human Resources call 859-655-6156
For questions about Donations, Volunteering,or Upcoming Events, please email us: cgoddard@healthpointfc.org.

 

Bellevue

103 Landmark DriveBellevue, Kentucky 41073

Tel: 859-655-6100

Fax: 859-655-6186

Get Directions

Covington

1401 Madison AveCovington, Kentucky 41011

Tel: 859-655-6100

Fax: 859-655-6179

Get Directions

Florence

7607 Dixie HighwayFlorence, Kentucky 41042

Tel: 859-655-6100

Fax: 859-282-8611

Get Directions

Lexington

1401 Harrodsburg Road, Suite 500-ALexington, KY 40504

Tel: 859-881-4288

Fax: 859-881-4388

Get Directions

Nicholasville

101 Orchard DriveNicholasville, Kentucky 40356

Tel: 859-881-4288

Fax: 859-881-4388

Get Directions

Owenton

120 Progress WayOwenton, Kentucky 40359

Tel: 1-844-655-6100
(Toll Free)

Fax: 502-484-2102

Get Directions

Pike St Homeless Clinic

343 Pike St.Covington, Kentucky 41011

Tel: 859-291-9321

Fax: 859-291-9354

Get Directions

Schools

Tel: 859-655-6100

Fax: 859-655-6230

Get Directions